The world is continuing to deal with the Covid-19 pandemic and the significant impact it has had on people’s lives and the economy. The aviation sector is one industry that was hit very hard, with ICAO confirming that the decline of passenger numbers has been the worst in history. Indonesian Airports, managed by Angkasa Pura II, a State-owned Airport Operator, confirmed a passenger decline of 60 per cent with a 47.3 per cent loss of income in 2020.
In the midst of the Covid-19 pandemic, Angkasa Pura II, which is responsible for 20 Indonesian airports, consistently provided the best possible service to the community despite the challenges. Soekarno-Hatta Airport advanced its position to become the 34th best airport in the world according to Skytrax. It furthers ranks number 6 in the world in the 20-25 million passenger Airports category and number 10 for best Airport Staff in Asia. This airport also received the 2021 Covid-19 Airport Excellence Award.
Air transport continued during the COVID-19 global pandemic despite the low passenger demand. Specific arrangements are required in public health emergencies, particular as the demand for air travel increases. Angkasa Pura II believes that their strength lies in their ability to bring innovation to air transport to make air travel easier for passengers. In order to respond to future challenges, Angkasa Pura II has launched a Digital Transformation project that will enhance their position as an airport enterprise leader in the region.Read more